GM Urgent Dental Care Telephony Service

Who is eligible to use this service?

All residents of Greater Manchester and temporary visitors to the area however daytime appointments are only available to patients without a dentist. Evening/weekend/Bank Holiday appointments are available to all GM residents who require urgent dental treatment or advice.

Following triage, patients will be offered a same day or next day appointment, given advice or signposted to other services. Appointments are confirmed by text message.

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When to use this service:
In Hours (Mon-Fri, 8am-6pm)
If you have a dentist, you should contact them first. If you don’t have a dentist, we can triage your problem and help, providing you meet the eligibility criteria.

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Out of hours (Mon-Fri 6pm-10pm, wknds & bank holidays 8am-10pm)
We can help all patients with urgent dental issues

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After 10pm
Call NHS 111 for urgent dental advice

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What happens from 10pm to 8am when the new telephony service is not available?

Patients can still call NHS 111 for urgent dental advice. If patients do call NHS 111 with a dental issue between 8am and 10pm they will automatically be redirected to the Greater Manchester Urgent Dental Care Telephony Service.</p?