For "Best use of integrated care and partnership working in patient safety."

We’re incredibly proud to share that the Greater Manchester Urgent Primary Care Alliance (GMUPCA) has been named a regional winner...
For "Best use of integrated care and partnership working in patient safety."
Expert, aligned care, enabling greater integration across Greater Manchester
a strategic asset in Greater Manchester to help unlock the development of the care model, economic Social Enterprises, leading the way at scale
In clinical experience delivery
Working together to improve patient outcomes
Helping eleviate the pressures on our Emergency Departments
Through triage and assessments of patients
Rolled out to every hospital Emergency Department in Greater Manchester
In recognition of recognised for our utilisation of the Booking and Referral Standard (BaRs resulting in better patient outcomes.
We exist to ensure that the Greater Manchester Integrated Care System can resolve macro GM healthcare issues with a single organisation which can afford appropriate economies of scale with specialist locality knowledge and experience. We retain our local sovereign entities- Bardoc, gtd healthcare, Mastercall Healthcare, and Salford Primary Care Together & Wigan GP Alliance – but combine for areas of macro economic benefit and quality. The focus of the partnership is and always has been to improve patient outcomes, enhancing the lives of residents of GM which it has done exponentially, year on year.
On the celebration of our 5th anniversary the Greater Manchester Urgent Primary Care Alliance is offering further macro integration to help:
– Improve patient experience
– Ensure Social Value Reform
– Reduce the GM deficit
– Establish best in class Urgent Primary Care principles of deliverys.
To view GMUPCA’s statement on Modern Slavery and Human Trafficking, please click here.
The Clinical Assessment Service (CAS) involves patients receiving a clinical triage/telephone post non-clinical call handling/algorithmic outcome via NHS111/ 111 online or 999.
Dispositions include:
Low acuity ambulance (cat 3 and 4)
Advised to attend ED outcomes/ETC outcomes.
This dental helpline offers urgent dental care for patients across Greater Manchester.
It is accessed via the dental helpline from 8am to 10pm every day, including weekends and bank holidays and is availab le to anyone living in GM who does not have a dentist or whose dentist is closed.
This service is the GMUPCA direct booking and single EPR platform.
This has been rolled out to every hospital emergency department in Manchester meaning cases can be sent from 999, 111 or 111 online into the Clinical Assessment Service (CAS) to be assessed.
Put simply, because of the impact it has on patient care and patient outcomes.
Here are some stats showing the impact collaborative working is having.

We’re incredibly proud to share that the Greater Manchester Urgent Primary Care Alliance (GMUPCA) has been named a regional winner...

Hundreds of people across Greater Manchester received urgent help from the NHS Falls Pick-Up Service this winter, which in turn...

We are proud to announce that we have won the Technological Innovation Gold Award at the UHUK Awards 2024 which...
We regularly ask for feedback from our Clinical Assessment and our Urgent Dental Helpline services from our patients.