CAS Patient Feedback

Everything was A1. Great service and fast response. The clinician was well informed and explained everything well
CAS Patient
Nothing could have been done better, the nurse I spoke to was amazing and I attended an emergency appt. a couple of hours later.
CAS Patient
Nothing I can recommend to improve. The service we received of both 111 and our local out of hours was amazing.
CAS Patient
Couldn’t fault it. Was very swift, saved taking up a face to face appointment or clogging up walk in centre - needed treatment but certainly didn’t need a&e or walk in centre. Spot on!
CAS Patient
The clinical contact was outstanding. It was one of the best service I have ever received regarding care. He was thorough & explained everything so well, went above and beyond
CAS Patient
The clinican was above and beyond amazing!!! Thank you for all your amazing support, knowledge, care, guidance, advice, professionalism and all your help! You’re an angel! A credit to your profession.
CAS Patient
Everything was efficient and professional from start to finish. The call handler could not be sure what was wrong and as a result arranged an appointment that night with out of hours doctor. I was then admitted to hospital for op the following day.
CAS Patient
My experience for the first time was excellent, nurse rang me back less than five minutes after I had finished my online questionnaire, I will happily praise this service to family and online friends.
CAS Patient
very helpful and supportive and offered advice where needed. attended appointment and outcome achieved, very happy with the service
CAS Patient

Dental Patient Feedback

Excellent friendly service
Dental Patient
Excellent customer service
Dental Patient
Very polite and patient
Dental Patient
The lady I spoke to was amazing. Helped me a lot and understood very well my problem.
Dental Patient
Very knowledgeable & friendly dental nurse who made me feel at ease & gave good advice
Dental Patient
This service is very good since NHS dental practoce is not accepting new patients, especially children
Dental Patient
I rang twice and spoke to 2 different ladies and they were so helpful! It was so easy and straight forward to make an appointment. They were lovely and genuinely cared about my problems.
Dental Patient
Call was answered very quickly & the operater was very professional, polite & pleasant on the call. She also gave very clear instructions on everything I needed to do until my appointment.
Dental Patient
I did not wait long for a reply. The advisor was very helpful and thorough with information and made me an appointment for tomorrow morning. Im very grateful as im in pain with an abscess.
Dental Patient