Greater Manchester Clinical Assessment Service (GM CAS)
c200,000 cases p.a.
c82% of 999 ‘hear and treat’ in GM delivered by the GM CAS
Removes on average 200 patients a day from needing an ambulance response
91,250 ambulance response hours released per year
Greater Manchester Urgent Dental Care Telephony Service
c300,000 calls handled per year
99.9% appt. fill rates
Greater Manchester UEC Adastra Integration Service
c300,000 Adastra referrals booked and received; UTC, ED and SDEC
c40,000 clinical safeguards in the GM ICS for ED DNAs
Key Impact stats
Combining over 100 years in clinical delivery experience with c2000 staff collectively
Millions of calls across the networked partners
Single patient data architecture
GM Dental receives c300,000 calls per year
c91,250 ambulance response hrs saved per year
GMCAS cases handled with a c0.01% complaint rate & 86.37% satisfaction rate
