We have exciting news! GMUPCA are running a Falls Lifting Response Service as part of a winter initiative from 7th November – end of March 2025.
This will operate 8am- 6pm 7 days a week service (including bank holidays). Please note the last referral will be at 5pm.
The service will provide a lifting service for people over 18yrs who have fallen and at the time of the call are deemed not to be significantly injured.
Objective:
- To improve response times for lifting people who have fallen across GM
- Improve outcomes for people
- Reduce unnecessary ambulance call outs for non-emergency falls
- Increase referrals to more appropriate services such as Urgent care response teams and other community teams
- Reduce unnecessary conveyances to hospital for long lies
The Falls responder service will be a Pan GM offer.
2 teams with 2 non-clinical ‘FALLS RESPONDERS’ will respond to non-injured falls. The teams will be based at 2 sites within Greater Manchester to provide cover across GM.
These teams will be based at Mastercall and Bardoc to provide timely response across GM.
The patients will be referred from NWAS and sent to the Falls service via a text message. The Fall responders will ring NWAS to confirm details and any access issues and then accept/ decline the referral.
Please see the pathway below:
